Intake for personal injury law firms
Never Miss
a Client.
Bilingual human intake 24/7/365, plus in-person sign-ups, enhanced by our own AI.
One client, start to finish
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1
Call comes inAnswered by a live rep or our AI, whichever you choose
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2
Case qualifiedScreened against your criteria, by case type
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3
Retainer sent to signText & Sign by default, or an in-person rep at the client's home, hospital or job site
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Retainer signedDocuments delivered to your team
Trusted by personal injury firms nationwide.
A few of the firms we work with.
How it works
One partner from the first ring to a signed retainer.
Answer
Every call picked up around the clock. You choose whether a live rep or our AI takes it first.
Qualify
Your firm sets the qualification criteria, and our live reps and our AI both follow them. Your attorneys only see cases worth their time.
Sign
Our Text & Sign e-sign by default to keep your costs down. In-person reps when your firm asks, the client asks, or e-sign won't work for them.
Follow a call from first ring to signed retainer.
Switch who answers and how the client signs, then tap any step for the details. AI-first callers can reach a live rep at any point.
a person
Intake options
You choose who answers.
Either way, the people qualifying your cases and signing your clients are ours. A real person is always one word away.
Human-first
Full serviceA live, bilingual rep from our office answers every call.
- In-house, U.S.-based employees on every call
- Your custom qualification criteria, by case type
- Our AI on overflow and after hours, only if you want it
- Messages, appointment scheduling and live transfers to your team
AI-first
Lower costOur own AI picks up instantly and starts qualifying the case.
- Built in-house for PI intake, not a generic chatbot
- Caller asks for a person? Transferred to a live rep right away
- The same custom criteria as our live reps, and the same sign-up options
Lead follow-up
No lead goes cold.
Not every client signs on the first call. We keep after every lead, and we make sure they pick up when we do.
For three full days we call and text every lead, and every callback is answered by a live rep. Leads that go quiet still hear from us.
on every number we call from
All of our outbound numbers carry an A spam and scam reputation rating, and we watch them around the clock. Your clients see a real call, not "Spam Likely."
- A-rated spam and scam reputation on all numbers
- Reputation monitored continuously
- More answered calls, more signed clients
In-person sign-ups
Retainers signed face to face, at home, in the hospital or on the job, coast to coast.
A handshake builds trust a link can't. When your firm or your client wants to meet in person, a field rep goes to them, explains every page, and leaves with a signed retainer.
Coverage
All 50 states, plus Puerto Rico.
Wherever your clients are, we already have signers nearby.
What you'll never get from us.
- Offshore call centers
- Remote freelancers on your calls
- A bot with no way to reach a person
- A client left waiting to sign
Supported integration partners
Works with the case management system you already use.
Intake details and signed retainers go straight into the platform your firm runs on. No re-keying.
Every missed call is someone else's case.
Tell us how your firm handles intake today. We'll show you what it looks like with us.